Contact Us

Have a question about an order or product? We'd love to help.

Quick Questions

Do you ship Australia-wide? Do you ship Australia-wide?

Yes! Rustic Lace ships across Australia.

Standard shipping is $12, express shipping is $15, and free standard shipping is available on orders over $200.

What is your return policy? What is your return policy?

We accept returns within 30 days if you’ve changed your mind or ordered the wrong size.

Items must be unused, with original tags and packaging. Please note that sale items and gift cards cannot be returned.

Rustic Lace offers store credit for returns, while refunds are only provided for faulty items that cannot be replaced.

Return shipping costs are the responsibility of the customer.

Do you have a physical store? Do you have a physical store?

Yes — you can visit us in Tamworth, NSW. We’d love to see you in store!

402B Peel St
Tamworth NSW 2340

Mon – Fri: 9am – 5:30pm
Sat: 9am – 3pm
Sun: 10am – 1pm

How can I contact you? How can I contact you?

The best way is through the contact form above, and we’ll get back to you as soon as possible.

visit us in tamworth

402B Peel St
Tamworth NSW 2340

Mon - Fri
9am - 5:30pm
Sat 9am - 3pm
Sun 10am - 1pm

Fast Shipping Australia wide

Ships from our Tamworth boutique with delivery across Australia

Easy Returns

Return within 30 days if something isn’t quite right.

Secure Checkout

Safe and secure payments for a smooth shopping experience.